Frequently Asked Questions

For peak freshness, enjoy within 30 days of opening. Check the top of each jar for the “Best By” date (6 months from production date).

Nope! We recommend storing at room temperature for the best texture. If you like a firmer product, refrigeration is fine too—but it’s not required.

Any way you like! Spoon it straight from the jar, swirl it into oatmeal or yogurt, spread it on toast, or drizzle it on pancakes and ice cream. There's no wrong way to go Udderly Nuts.

Every jar is hand-stirred to mix toppings throughout the peanut butter. You’ll get flavor in every spoonful—not just the top.

Our peanut butter base is relatively smooth, but toppings like cookies and candies add texture. Think dessert-style peanut butter with a crunch here and there.

Some of our products are gluten-free, but many flavors contain cookies, crackers, or inclusions with gluten. Always check the ingredient section of each product to be sure.

Every jar has a nutrition label printed on the back. You can also find nutritional info and ingredients on the product page of our website.

Spoonable, and thick—but never runny. We make small-batch peanut butter that’s rich and indulgent, almost like a cookie dough product.

Yes! Our Bitty Butter Box lets you sample multiple mini jars so you can find your favorites before committing to full-size jars.

Assuming feedback is positive and no major changes are needed, we typically release test flavors two months after they go through subscription testing.

Yes! Build your own box and get your favorite flavors delivered monthly with perks like free test jars, free shipping, and a discount on every order.

Absolutely! You’re in full control. You can manage your subscription anytime from your account dashboard.

Email us at support@udderlynuts.com ASAP with your order number. If your order hasn’t shipped yet, we can usually fix it.

Unfortunately, if your product has already shipped, we are unable to refund your order unless the fault is on our end.

So sorry! Email us at support@udderlynuts.com with your order number and what’s missing—we’ll make it right.

Because our products are perishable, we can’t accept returns. But if something’s not right, let us know—we want every experience to be a good one.

If the seal is not intact, contact us via email and we'll make it right.

They’re in there! Some toppings may sink or be mixed in due to transit and weather. Give your jar a stir or dig a little deeper—trust us, it’s worth it.

All orders are made and shipped from our facility in Butler, Missouri.

Orders typically ship within 3 business days. During periods of high order volume, orders may ship 5-7 days later. We are a small business making everything by hand, but we strive to get orders out as quickly as possible.

Yes, but please keep in mind, duties and taxes are not included in shipping charges and are paid by the recipient prior to delivery.

If an order is refused by customs or if you, the customer, refuse to pay import fees, your package may be abandoned and you will not be eligible for a refund of any kind. By ordering, you agree to these terms.

Peanut butter is heavy, and we package with care to prevent damage. All subscription orders as well as any orders over $75 ship free!

Sometimes carriers mark things as delivered early. Give it 24 hours and check with neighbors. Still missing? Let us know and we’ll help.

Warm weather can melt some toppings, but it’s still safe to eat. Store it in a cool place and give it a stir.

We hate when that happens! Send us photos of the damage and your order number—we’ll help you!

Please DO NOT discard your package or contents. Mail claims require you to keep your package until the claim is finalized.

Yes! We roast the peanuts and grind, stir, fill, seal, and ship every jar ourselves to ensure small-batch quality and flavor you can trust.

You sure can! We're building something special...and our retail store in Butler, Missouri has something for everyone - including handmade pizza, ice cream, a kids play area, and a large variety of our nut butter products.